BPU to Hold Stakeholder Meetings

Posted: February 21, 2020

The New Jersey Board of Public Utilities (BPU) will be holding stakeholder meetings to gather information concerning the service quality and network reliability of telecommunications services provided by Verizon, Alteva and CenturyLink.

The stakeholder meetings will provide residents with the opportunity to comment in a transcribed public forum which will help shape BPU staff’s recommendations to the board.

The BPU is interested in hearing the experiences and interactions of residents and their service provider, as well as the quality of the communications and repair services they receive. They are particularly interested in learning about chronic services issues and the success of repair efforts by the company to correct the problem(s) within a reasonable amount of time. In addition, they would like to know what changes and improvements residents would like to see to insure that as consumers, they receive the highest level of service possible now and in the future.

Meetings Schedule:

  • CenturyLink
    Tuesday, February 25, 2020
    4:00 p.m. and 6:00 p.m.
    Sussex County Public Safety Training Academy
    114 Morris Turnpike, Newton, NJ 07860
  • Verizon
    Wednesday, March 11, 2020
    4:00 p.m. and 6:00 p.m.
    West Milford Township, Main Meeting Room
    1480 Union Valley Road, West Milford, NJ 07480
  • Alteva
    Thursday, March 26, 2020
    4:00 p.m. and 6:00 p.m.
    Vernon Township Municipal Building, Court Room
    21 Church Street, Vernon, NJ 07462

Additional information on the stakeholder meetings can be found in the attached document .